Hybrid Designs Plc would like to invite qualified and competent applicants to apply for the following vacant post.
1: Booking Agent (Call Center)
Contract Type: Full-Time
About Us: Hybrid Designs Plc is a forward-thinking company dedicated to delivering exceptional service and innovative solutions to our clients. We are seeking a dedicated and proactive Booking Agent to join our dynamic team.
Position Overview:
As a Booking Agent at Hybrid Designs Plc, you will play a crucial role in managing customer interactions and providing top-notch support. Your primary responsibilities will include handling incoming and outgoing customer calls, offering information, and assisting with our services.
Key Responsibilities:
Manage and process incoming and outgoing customer calls.
Provide support, information, and assistance based on company services.
Ensure high-quality customer interactions and maintain satisfaction.
Address customer inquiries and resolve issues in a timely manner.
Follow up on customer calls and ensure complete resolution of their needs.
Job Requirements:
Degree in Business Administration, Hospitality, Customer Service, Communication, Secretarial Science, or a related field.
Previous experience in customer service, particularly within a call center or similar environment, is highly valuable.
Strong communication skills, both verbal and written.
Excellent organizational and multitasking abilities.
Ability to work effectively in a fast-paced environment.
Salary and Benefits:
Based on the company’s new salary scale.
Additional benefits include DH Allowance and Commission Payment.
How to Apply
Interested applicants who can meet the above minimum requirements can submit their application & CVsin through via online link of this announcement. Applictaion form
Deadline: Sep 20, 2024
