Working at Dashen Bank S.C
About the company
WE ASPIRE TO BE BEST IN CLASS BANK IN AFRICA
Dashen is the most reputable brand in the domestic banking market; a reputation earned through consistent delivery of values and preeminence unmatched by its competitors and aspires to be “Best In Class Bank in Africa”. The Bank also works in partnership with leading brands in the electronic payments industry
OUR PROFILE
Dashen Bank was founded in September 1995. Dashen Bank coined its name from the highest peak in Ethiopia, mount Dashen, and aspires to be the Best in Class Bank in Africa. Headquartered in Addis Ababa, the Bank is among the biggest private Banks in Ethiopia. It operates through a network of more than 450+ Branches, ten dedicated Forex Bureaus, 400+ ATMs, and 950 plus Point-of-Sale (POS) terminals spread across the length and breadth of the nation. It has established correspondent banking relationships with 462 banks covering 70 countries and 170 cities across the world.
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Our Mission
To provide efficient customer-centric banking service using the expertise of inspired professionals and cutting-edge technology, while creating sustainable value for our stakeholders
Vision
To be the best-in-class bank in Africa
Our Values
- Customer centricity
- Diversity
- Professionalism
- Teamwork
- Integrity
- Social responsibility
Why work for us
Dashen Bank is one of the most renowned leading financial giants in the industry. Dashen Bank has received several accolades for its operation and financial achievements. Dashen is also known for introducing breakthrough technologies to the financial industry. Apart from its financial success, Dashen is also prominent in supporting different causes and actively engaging in different CSR initiatives donating millions of birr to social, economic, and environmental causes.
When you work for Dashen, you are working for a leading financial institution and winning team of bankers. Moreover, you will be part of our CSR initiative. Dashen Bank provides you with a conducive environment to work learn and grow. Moreover, It will also provide you with fringe benefits along with attractive remuneration.
TRAINING AND DEVELOPMENT
Training and development are identified as one of the key strategic success factors in the organization. To this end, Dashen Bank Invests in millions to training and development. Immense training is conducted for employees and executive managers through partnering with renowned domestic and foreign training companies. Dashen Bank also sends employees abroad for an exposure visit and to equip them with the necessary knowledge and skills.
Team Benefits
Dashen Bank Provides several benefit package for its employees. Among other things the following are the major ones:-
- Medical coverage (including family)
- Attractive Remuneration
- Allowances (transportation, representation, and others)
- Credit opportunities (residence and vehicle)
- Emergency Salary Allowances
WORK ENVIRONMENT
Dashen Bank provides employees with a conducive environment to carry out their tasks properly. Its 21 stories high-rise building in Addis Ababa is regarded as one of the modern buildings in Ethiopia. The Bank provides better corporate and Job conditions whereby employees are valued.
1.Alternate Channel Administrator ATM/POS for Addis Ababa
DB/ Vacancy- 0101/24
Job Summary
Alternate Channel Administrator ATM/POS is responsible for the development of ATM/POS related home digital solutions/platforms and providing system support. In addition, the role holder is responsible to demonstrate the ability to interpret and articulate business needs and provide business solutions.
About You
Academic & Professional Qualification
Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field
Experience
At least four (4) years relevant experience.
Behavioral Competency
Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
Ø Creativity and innovation skill
Ø Action oriented
Ø Quality focus and attention to detail
Ø Professionalism and integrity in line with Dashen Bank Values
Ø Good oral and written communication skills
Ø Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Ø Good customer relationship management skill (internal & external)
Ø Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
Required Technical Competency
Ø Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.
Ø Proven experience with systems planning, security principles, and general software management best practices.
Ø Excellent understanding of the organization’s goals and objectives.
Ø Knowledge of applicable data privacy practices and laws.
Extensive experience in systems and storage capacity management, maintenance, forecasting and lifecycle planning focused on business requirements.
Hands-on knowledge of configuration management tools.
Experience in VMware virtualization design, build and administration.
Understanding and experience in Tandem/BASE24 – in TAL development on BASE24 online modules
Good understanding of Cards and Payments processing
Experience in multiple BASE24 modules including ATM Device Handler (N50/NDC+); POS Device Handler (AS2805); Interchange interface modules (AS2805 and ISO8583) and Schemes modules (VISA, MDS, BNET)
Experience in software: ACI-BASE24, Pathway, MasterCard and VISA network, XPNET 3.0, FINSIM, PRM-SEIP Interface, and TCP/IP for Tandem.
Experience with SQL administration and SQL toolsets
1. Interested and qualified applicants should apply through
2.Branch Manager Grade I for Dalocha IFB Branch
DB/ Vacancy-0106/24
Job Summary
- The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
- The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.
About You
Academic & Professional Qualification
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Experience
- Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.
Behavioral Competency
- Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
- Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
- Strong business acumen.
- Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
- Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
- Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
- Strategic thinking and problem-solving skills.
- Analytical and creative thinking skills.
- Strong persuasion and negotiation skills.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
- Effective stakeholder management.
Required Technical Competency
- Understand the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Good command of Microsoft Office package.
- Good command of Core Banking System and other In house software’s
- Project management skills
How to Apply
1. Interested and qualified applicants should apply through
3.Branch Manager Grade I for Dashen Bank Assasa Branch
Place of Work: Assasa Town
DB/ Vacancy-0107/24
Job Summary
- The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
- The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.
About You
Academic & Professional Qualification
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Experience
- Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.
Behavioral Competency
- Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
- Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
- Strong business acumen.
- Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
- Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
- Must be a self-starter, highly organised, and able to work well with people at all levels in the organisation.
- Strategic thinking and problem-solving skills.
- Analytical and creative thinking skills.
- Strong persuasion and negotiation skills.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
- Effective stakeholder management.
Required Technical Competency
- Understand the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Good command of Microsoft Office package.
- Good command of Core Banking System and other In house software’s
- Project management skills
How to Apply
1. Interested and qualified applicants should apply through
4.Branch Manager I-Dashen Bank Nur Branch (IFB full-fledged Branch)
Assela Town
DB/ Vacancy-0108/24
Job Summary
- The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
- The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank.
About You
Academic & Professional Qualification
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Experience
- Minimum of seven (7) years relevant experience out of which One (1) year in supervisory post.
Behavioral Competency
- Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
- Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
- Strong business acumen.
- Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
- Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
- Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
- Strategic thinking and problem-solving skills.
- Analytical and creative thinking skills.
- Strong persuasion and negotiation skills.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
- Effective stakeholder management.
Required Technical Competency
- Understand the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Good command of Microsoft Office package.
- Good command of Core Banking System and other In house software’s
- Project management skills
How to Apply
1. Interested and qualified applicants should apply through
5.Customer Service Manager Grade I for Dashen Bank Nur Branch (IFB full-fledged Branch)
Assela Town
DB/ Vacancy-0109/24
Job Summary
- The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
About You
Academic & Professional Qualification
- Bachelor degree in a business related field e.g. accounting, management, economics, business administration
Experience
- Minimum of Six (6) years banking experience
Behavioral Competency
- Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
- Creativity and innovation skill
- Action oriented
- Quality focus and attention to detail
- Professionalism and integrity in line with Dashen Bank Values
- Good oral and written communication skills
- Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skill (internal & external)
- Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Project management skills
How to Apply
1. Interested and qualified applicants should apply through
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory)
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
· Female applicants are highly encouraged to apply
