Dashen Bank would like to invite qualified and competent applicants to apply for the following vacant Post.
1. Senior Customer Service Officer – Cash I for Gambella Branch/Newland Outlet
DB/ Vacancy- 0005/24
Job Summary:
The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
skill and educational background
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Experience: At least four (4) years of banking experience
Application Form: Senior Customer Service Officer – Cash I for Gambella Branch/Newland Outlet
2. Senior Customer Service Officer – Cash I for Gewata Branch (Branch in South West Ethiopia Region, Kaffa Zone)
DB/ Vacancy- 0007/24
Job Summary:
The senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
skill and educational background
Qualification:Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Experience: At least four (4) years of banking experience.
Application form: Senior Customer Service Officer – Cash I for Gewata Branch (Branch in South West Ethiopia Region, Kaffa Zone
3. Senior Customer Service Officer – Cash I for Jemu Branch (South-west Ethiopia Region)
DB/ Vacancy-0006/24
Job Summary:
The senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
skill and educational background
Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.
Experience: At least four (4) years of banking experience.
Application form: Senior Customer Service Officer – Cash I for Jemu Branch (South-west Ethiopia Region)
4. Customer Service Manager I for Silkamba Branch (Branch in East Shoa Oromia Region)
DB/ Vacancy-0003/24
Job Summary:
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
skill and educational background
Bachelor degree in a business related field e.g. accounting, management, economics, business administration.
Experience: Minimum of Six (6) years banking experience.
Application form: Customer Service Manager I for Silkamba Branch (Branch in East Shoa Oromia Region)
5. Customer Service Manager I for Gewata Branch (Branch in South West Ethiopia Region, Kaffa Zone)
DB/ Vacancy-0004/24
Job Summary:
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
skill and educational background
Bachelor degree in a business related field e.g. accounting, management, economics, business administration.
Experience: Minimum of Six (6) years banking experience.
Application form: Customer Service Manager I for Gewata Branch (Branch in South West Ethiopia Region, Kaffa Zone)
6. Customer Service Manager I for Meti Branch (Branch in Gambela Region
DB/ Vacancy- 0002/24
Job Summary:
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
skill and educational background
Bachelor degree in a business related field e.g. accounting, management, economics, business administration.
Experience: Minimum of Six (6) years banking experience.
Application form: Customer Service Manager I for Meti Branch (Branch in Gambela Region
7. Customer Service Manager I for Tefam Branch (Branch in Gambela Region)
DB/ Vacancy-0001/24
Job Summary:
The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.
skill and educational background
Bachelor degree in a business related field e.g. accounting, management, economics, business administration.
Experience: Minimum of Six (6) years banking experience.
Application form:Customer Service Manager I for Tefam Branch (Branch in Gambela Region)
Application Instructions:
Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory). Final Apply Here
Deadline: Jan 12, 2024
