Branch Relationship Officer -For Adama Branch
DB/ Vacancy-045/24
Job Summary
- The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and existing customers at assigned branch. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities
Job Requirements
Academic & Professional Qualification
- Bachelor Degree in business administration, banking, finance, management or related fields.
- Trainings and courses in banking operations (IFB, domestic, credit and international banking operations)
Experience
- Minimum of four (4) years successful experience in banking or customer contact role
Behavioral & Leadership Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers)
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Business development skills to effectively segment the target market, gather market intelligence and identify opportunities for the Bank to sell its products.
- Commercial awareness to understand and apply commercial and financial principles to business thinking.
- Strong networking skills to establish mutually beneficial relationships with other business people and potential clients and customers in order to grow business.
- Relationship Management skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards.
- Knowledge of Interest Free Banking (IFB) operations, IFB Deposit & Investment/financing products.
- Knowledge of IFB mode of finance/investments and associated risks.
- Knowledge of Shari’ah principles pertaining to IFB business
How to Apply
1. Interested and qualified applicants should apply through
Branch Manager II-For Assela Branch
Place of work- Assela
DB/ Vacancy-044/24
Job Summary
- The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
- The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank
Job Requirements
Academic & Professional Qualification
- Bachelor degree in accounting, management, economics, business administration or other related fields
Experience
- Minimum of Eight (8) years relevant experience out of which two (2) years in supervisory post
Behavioral & Leadership Competency
- Strong leadership and skills to foster teamwork; develop and motivate staff, resolve conflicts as well as ability to provide direction in order to achieve organizational objectives.
- Ability to lead, influence and drive change initiatives in support of business strategies within the branch.
- Strong business acumen.
- Strong communication and presentation skills including ability to develop proposals, concept papers, position papers, etc.
- Strong interpersonal skills and ability to relate with and manage multi-cultural teams.
- Strong expertise in strategic management project planning and budgeting, resource management, implementation as well as monitoring and evaluation.
- Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
- Strategic thinking and problem-solving skills.
- Analytical and creative thinking skills.
- Strong persuasion and negotiation skills.
- Good customer relationship management skills (internal and external customers)
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
- Effective stakeholder management.
Required Technical Competency
- Understand the basic mechanisms of general financial products and services.
- Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
- Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Good command of Microsoft Office package.
- Good command of Core Banking System and other In house software’s
- Project management skills
How to Apply
1. Interested and qualified applicants should apply through
Talent Acquisition & Competency Development Specialist
DB/ Vacancy-043/24
Duty Station: Addis Ababa
Job Summary
- Talent Acquisition & Competency Development Specialist is responsible for participating in developing effective talent acquisition strategies to attract, assess, and hire top-tier candidates; design end-to-end recruitment processes, including sourcing, interviewing, and selection, and crafting employer branding strategies to attract diverse and talented candidates. In addition, the role holder is responsible for developing competency assessment framework and taking a part in design competency development programs to enhance the skills and capabilities of employees in the Bank.
Job Requirements
Academic & Professional Qualification
- Bachelor Degree in Management, Human Resource Management, or related discipline from a reputable university.
- Master’s in Human Resource or Business Administration is an added advantage.
- Professional qualification(s) in Human Resources is an added advantage
Experience
- Minimum of six (6) years relevant experience
Behavioral Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Proven experience in talent acquisition, recruitment, and competency development.
- Good understanding of HR best practices, employment laws, and industry trends.
- Strong understanding of HR processes, policies, and regulations.
- Ability to analyses quantitative and qualitative data.
- Excellent strategic thinking, and problem-solving skills.
- Effective communication and collaboration skills.
- Strong problem solving skills.
- Project management skills.
How to Apply
1. Interested and qualified applicants should apply through
Organizational Development Specialist
DB/ Vacancy-042/24
Duty Station: Addis Ababa
Job Summary
- Organizational Development Specialist is responsible to conducting HR planning, engaging on process flow and job design, emeployee’s engagement and organizational culture building initiatives. In addition, the role holder is also responsible to provide support in the delivery of people and organizational development strategies and operational plan in support of the Dashen Bank values.
Job Requirements
Academic & Professional Qualification
- Bachelor Degree in Human Resources, Management, Business Administration and/or related discipline from a reputable university.
- Professional qualification(s) in Human Resources is an added advantage
Experience
- Minimum of six (6) years relevant experience
Behavioral Competency
- Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills.
- Action oriented.
- Quality focus and attention to detail.
- Professionalism and integrity in line with Dashen Bank values.
- Good oral and written communication skills.
- Critical and analytical thinking and problem solving skills.
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers).
- Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
- Technical experience in Human Resources and/or Business Administration.
- Knowledge on linking business strategy to people and HR strategies.
- Knowledge of principles of organizational development and organizational effectiveness
- Knowledge and understanding of Ethiopian employment and labour relations law.
- Knowledge of best and current HR practices and approaches.
- Knowledge of leading practice, tools and processes in Organization Design.
- Ability to analyze data on employee feedback to create a better working environment and engaging culture.
- Track record in delivering successful OD projects and supporting organizational change; influencing, building and sustaining relationship in order to achieve results.
- Ability to analyze quantitative and qualitative data and produce reports.
How to Apply
1. Interested and qualified applicants should apply through
Manager, Safety & Security – City/Up Country
DB/ Vacancy-041/24
Job Summary
- Manager, Safety & Security – City/Up Country supervises and coordinates the security operations and activities in the physical assets of the Bank found in Addis Ababa or outside of the city. The role holder ensures that the safety and security of the Bank’s holdings is maintained and assigns, directs and controls security personnel of the Bank.
Job Requirements
Academic & Professional Qualification
- BA Degree from Police or Military College
- Professional certifications such as Certified Safety Professional (CSP) or equivalent, are advantageous.
Experience
- Minimum of Eight (8) years relevant experience out of which two (2) years at middle or line management post.
Behavioral Competency
- Leadership and people management including performance management, coaching & mentoring.
- Demonstrated business acumen – able to create strategy and actions that impact business success.
- High-level interpersonal and cross-cultural skills, including ability to build consensus, alliances and collaborative relationships with sensitivity to diversity/inclusion.
- Creativity and innovation skills, with ability to use technology and other modern tools to drive decision making and implementation.
- Strategic thinking and decision making- ability to consider emerging trends/developments and long-term opportunities for Dashen Bank.
- Professionalism and integrity in line with Dashen Bank values.
- High-level oral and written communication skills.
- Critical and analytical thinking and problem solving skills
- Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skills (internal and external customers)
- Risk awareness and focus- demonstrates understanding of risk management practices, standards and regulatory requirements
- Effective stakeholder management.
Required Technical Competency
- Understand the basic mechanisms of general financial products and services.
- Proven knowledge of safety and security regulations, standards, and best practices applicable to the industry.
- Strong analytical skills with the ability to assess Safety & Security risks, develop strategies, and make sound decisions under pressure.
- Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders at all levels of the Bank.
- Experience in crisis management, emergency response, and incident investigation.
- Proficiency in Microsoft Office Suite and familiarity with security management software systems.
- Familiarity with integrating various security systems such as access control, video surveillance, intrusion detection, and alarm systems into a cohesive and centralized security infrastructure.
- Familiarity with CCTV systems and video analytics software for real-time monitoring, threat detection, and forensic analysis of video footage to identify security incidents and anomalies.
- Experience in logistics
How to Apply
1. Interested and qualified applicants should apply through
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have ethiojobs account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory
NB: – Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
· Female applicants are highly encouraged to apply
