1.Principal Officer, IT Projects
Job Description
Company Profile
Zemen Bank is one of the fastest growing financial institutions in Ethiopia with major blue-chip clients in its account. The Bank offers customer oriented financial services. We are a fast-moving, fast-growing financial institution seeking highly energetic individuals to join our team. We value high level of customer service excellence, integrity, diligence and teamwork. If you share these values, this is the time to join the bank.
Job Description
This position is responsible for providing project management support for one or more innovation and IT projects or programs that are grouped together to facilitate effective management of the project(s), activities include identifying, prioritizing, and controlling projects to achieve specific strategic business objectives.
Major Duties
- Prepare project charter, project schedule, prepare periodic project progress report and communicate to the relevant Stakeholders.
- Define project activities and duration that the project team members must perform to achieve the project objectives
- Plan human resource requirement for each project task and review users’ requirements and control Project Scope.
- Work in collaboration with the change management team to create awareness and facilitate the buy in and adoption of IT projects and initiatives.
- Identify and mitigate IT Project risks that involves determining which risks are likely to affect a project and document the characteristics of each in the risk register
- Ensure the quality standard of IT Project implementation and execution of User Acceptance Testing (UAT)
- Review each deliverable at each major millstone and get sign off from the project sponsor/owner
- Conduct post implementation review and analysis on the IT projects success based the IT Project Charter and other checklist prepared by the project owner and IT Project Management Department
- Develop exhaustive project management plans that includes subsidiary plans for scope, schedule, budget, quality, human resources, risk, communications, stakeholders, and procurement
- Ensure that User Acceptance Tests are planned, executed, and reported in a timely manner
- Prepare periodic project progress reports and communicate to all relevant stakeholders as indicated in the project communications plan
- Conduct project monitoring and controlling on every project including but not limited to earned value tools
- Ensure timely close and reporting of issues, actions, and risks by using various templates, registers, and forms
- Ensure that each project is closed project, resources are returned, and project closure report is prepared
- Document lessons learned for each project during the implementation of the project and at its closure
- Participate in the preparation of post-project implementation review according to agreed project charter
- Perform any other duties as may be assigned from time to time
Job Requirements
Education:
- Bachelor’s/ B.Sc. Degree in Information Science, Computer Science, Computer Engineering, Management Information System, Project Management or in related fields
Experience
- At least 5 years relevant experience with 1 years as Senior Officer as a Professional/Expert
How to ApplyQualified candidates can apply through www.ethiojobs.net. Please attach your updated CV and credentials in PDF format.
Section Head, Mobile & Agent Banking
Job Description
This position is responsible for developing convenient and effective, mobile and agent banking delivery channels.
Major Duties
- Assess the functioning of agent network to identify gaps and recommend enhancements
- Trouble-shoot agent network operations
- Review and advise on processes agent selection, recruitment, contracting and training
- Monitor and performance management
- Develop and deliver training or coaching to bank staff managing agent networks
- Oversee audit of processes/systems for agent management: dashboards and reporting, user testing, reconciliation of transactions, liquidity management
- Develop or revise procedures manuals for agent management
- Advise on readiness to scale agent management operations with concrete recommendations on opportunities, gaps, and strategic decisions
- Manage the SMS Gateway interacts with Bank World users’ mobile phones using the short message service (SMS).
- Manage Internet Banking, SMS banking, Wallet banking, and Telephone (IVR) banking systems
- Manage the Short Message Peer-to-Peer (SMPP) protocols.
- Manage mobile /SMS servers; and IVR servers
- Revise and implement online banking policy and procedures, and manuals
- Perform any other duties as may be assigned from time to time
Job Requirements
| Education:Bachelor’s/ B.Sc. degree in Information Technology/Computer Science, Communications or any other relevant fields. |
Experience:
- At least 5 years relevant experience with 1/2 years as Principal/Sr. Officer
How to Apply
Qualified candidates can apply through www.ethiojobs.net. Please attach your updated CV and credentials in PDF format.
Section Head, IT Risk
Job Description
This position is responsible for supporting the Manager, Operational and Information Technology Risk in information technology risk management procedures, ensuring risk management oversight; establishing and managing the security policy framework and relevant standards; and overseeing applicable security, privacy, contractual and compliance requirements through strategy development and deployment
Major Duties
- Support and monitor change management process to ensure compliance and effectiveness in mitigating IT risk.
- Implement plans for information Technology risk management and oversee them through to completion protecting the bank from any misconducts and handling of information technology.
- Please adjust the following by information technology
- Assess accuracy of information circulating within departments and adequately check the adherence of the set risk control measures.
- Ensure compliance with all laws and regulations relating to information risk and information security within the bank.
- Directly oversee risk and governance, policies and tools related to information security and risk control in the bank.
- Oversee the information risk assessment processes and frameworks to mitigate any information loopholes that may exist.
- Conduct audits of policy and compliance to standards, including liaison with internal and external auditors where needed.
- Design risk management program that focuses on the reduction of information security risk to the bank.
- Monitor existing Information Security risk processes (where they exist) to extend coverage and give better definition of information security assurance for the bank
- Develop Information Security risk processes to extend coverage and give better definition of information security controls of the bank.
- Lead cyber incident response and collaborates with the Bank to improve information risk processes.
- Work with teams to challenge risk assessments on specific Information Risk.
- Uphold compliance with all laws and regulations relating to information risk and information security within the bank.
- Account for proper reporting of Information Risk.
- Escalate identified issues on the Business Continuity and Disaster Recovery processes.
- Collaborate in innovation projects to advise and challenge on implementation of information security and general IT controls requirements.
- Ensure policy complies with appropriate set risk and compliance standards and regulations in the banking sector.
- Perform other related duties assigned by the supervisor.
Job Requirements
Education:
- Bachelor’s/ B.Sc. Degree in Computer science; Information Technology; the relevant field and relevant Risk Management certification
Experience:
- At least 5 years relevant experience with 2 years experience as Senior Officer/ 1 yr as Principal officer in a Supervisory role
How to ApplyQualified candidates can apply through www.ethiojobs.net. Please attach your updated CV and credentials in PDF format.
