Customer Service Representative
Job Description
Our Center wants to compare and hire employees in the vacant workplace below.
Responsibility:
- Handling Customers complaint, provide appropriate solution and alternatives timely, follow-up to ensure resolution
- Keep records of customer interactions and file document
- Follow-up communication procedures and guidelines
- Build suitable relationship and trust with customers
- Identify service failure at any point and apply service recovery plan suitable for that specific point of failure
Job Requirements
Qualification:
- Diploma/ Degree in Social fields.
- Experience: 2 years and above,
- Preferably in medical industry
Requirement
- Good communication and bargaining skill
- Ability to adopt and respond to different types of characters
- Ability to multi task, prioritize and manage time effectively
- Motivation to work in team
- Familiarity with CRM use
- Willing to work as a sales person in the industry
- Familiar with Medical Industry
How to Apply
Competitors who meet the criteria set out in the above details should apply in person to the HR Office within five consecutive working days from the date of the announcement.
For more information, please call 0944 32 48 18
